
Strategic Customer Management : Integrating Relationship Marketing and CRM
Heftet
Produseres på bestilling
Leveringstid: 3-10 dager
Handlinger
Beskrivelse
Omtale
The first textbook to integrate relationship marketing and CRM for a clear roadmap to excellent customer management. Its up-to-date coverage includes technological issues, digital marketing and social media. Current examples and case studies from around the world connect theory with global practice.
-
Utgivelsesdato:
28.03.2013
-
ISBN/Varenr:
9781107649224
-
Språk:
, Engelsk
-
Forlag:
Cambridge University Press
-
Fagtema:
Økonomi, finans, næringsliv og ledelse
-
Litteraturtype:
-
Sider:
542
-
Høyde:
24.6 cm
-
Bredde:
18.9 cm