100 Practical Ways to Improve Customer Experience : Achieve End-to-End Customer Engagement in a Multichannel World
McDonald, Malcolm Newman, Martin
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Omtale
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
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Utgivelsesdato:
03.08.2018
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ISBN/Varenr:
9780749482671
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Språk:
, Engelsk
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Forlag:
Kogan Page Ltd
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Fagtema:
Økonomi, finans, næringsliv og ledelse
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Litteraturtype:
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Sider:
304
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Høyde:
15.7 cm
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Bredde:
23.3 cm
