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Omtale
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Detaljer
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Utgivelsesdato:
10.11.2009
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ISBN:
9780521124737
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Språk:
, Engelsk
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Utgiver:
Cambridge University Press -
Fagtema:
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Litteraturtype:
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Sider:
136
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Høyde:
21.2 cm
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Bredde:
29.6 cm