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Omtale
Satisfied Customers Just Aren't Good Enough! 'Your customers are only satisfied because their expectations are so low and because no one else is doing better - If you really want a booming business, you have to create Raving Fans.'
Detaljer
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Utgivelsesdato:
01.10.2006
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ISBN:
9780007252053
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Språk:
, Engelsk
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Forlag:
HarperCollins Entertainment -
Fagtema:
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Serie:
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Litteraturtype:
-
Sider:
160
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Høyde:
19.7 cm
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Bredde:
13 cm
