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Advanced Outsourcing Practice : Rethinking ITO, BPO and Cloud Services

Willcocks, Leslie P. Lacity, Mary C.

Technology, Work and Globalization

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Leveringstid: 14-30 virkedager

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A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.

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