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Design Strategies in Public Services

Porumbescu, Gregory Tarricone, Rosanna Cucciniello, Maria Nasi, Greta

Elements in Public and Nonprofit Administration

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Leveringstid: 3-10 dager

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This Element explores the impact of integrating service design principles into public management and administration. It highlights the need for ongoing engagement and the integration of user experiences and reveals a trend towards embracing co-design and digital technologies. This title is also available as Open Access on Cambridge Core.

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