Exits, Voices and Social Investment : Citizens’ Reaction to Public Services
Dowding, Keith John, Peter
I salg
Leveringstid: 7-30 dager
Handlinger
Beskrivelse
Omtale
Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.
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Utgivelsesdato:
01.01.2015
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ISBN/Varenr:
9781107484184
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Språk:
Engelsk
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Forlag:
Cambridge University Press
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Innbinding:
Heftet
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Fagtema:
Samfunn og samfunnsvitenskap
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Serie:
Theories of Institutional Design
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Litteraturtype:
Faglitteratur
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Sider:
206
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Høyde:
22.8 cm
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Bredde:
15.1 cm
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